Posts tagged Customer Service ratings
We were so excited to find out that HockeyMonkey.com was recently awarded an EXCELLENT rating by STELLAService. Who are they? Well, we STELLAService is an independent company that evaluates the customer service performance of online stores. They navigated our site, conducted usability tests, ordered and returned products and communicated with our Customer Service reps through phone, email and live chat.
We actually didn’t even know that we were being evaluated until the results came in. So, we thought we’d let you know so that you can celebrate with us! HockeyMonkey is committed to continuing the practices and policies that won More >